Centre for Quality in Governance

Dedicated to high quality governance through individual and organisational development

Our resources

Maturity matrix

Maturity Matrices provide a simple ready reckoner of board performance in tackling specific issues.

We have developed a generic matrix for governing bodies which is used throughout the eLearning modules.

All the recent guides developed are produced under license from the Benchmarking Institute.

Matrix web app

A new app has been developed which allows users to record their scores individually or as a group (board).

We advise discussion to develop consensus and then repeating the exercise at intervals to show progress.

The matrix can also be used as a benchmarking tool allowing comparison and learning from those who have achieved greater maturity.


Our suite of quality in governance training materials are designed for current and aspirant board members, managers and clinicians supporting the governing body and all those concerned with improving outcomes through better governance.

Benchmarking code of conduct

An industry wide standard for conducting benchmarking exercises and visits.

The code was originally developed by the Eurocode Working Group in 1996 supported by the Post Office and further developed by EFQM.

This version is the of result of regular reviews undertaken by the UK Benchmarking Institute.

What we do

Centre for Quality in Governance (CQG) is an organisation which delivers e-learning and face-to-face bespoke training and development to improve quality in governance across both public and private organisations. Facilitated by an expert faculty and supported by an international advisory group.

Our values include:

Fair for all

Sustainability and community well-being

Agility and preparedness

Designed for diverse organisational teams/boards and senior management, regulators and auditors and those aspiring to become senior effective leaders.

CQG Definition of Governance

The systems, processes and behaviours by which we lead, direct and control our purpose and functions, in order to achieve organisational objectives shaped by our relationships to our partners and the wider community.


For example in healthcare a high quality organisation would deliver a service which is safe, provides good outcomes and is cost-effective, with good patient and staff experience.

We define quality in governance as asking the right questions at the right time, to get the right answers to achieve the right outcomes.

“We must reformulate our governance of Trusts, because governance is the architecture of accountability, and that accountability, Covid has forced us to recognise, is to our populations and not just to our regulators. So, it is clear that this programme is timely indeed.

I commend this course to non executives, executives, governors, clinicians and all those interested in the improving the governance of our health and social care systems and partnerships.”

David Rogers

Chairman, North Staffordshire Combined Health NHS Trust

Who we are

Professor Derek Bell OBE

Professor Derek Bell OBE

A clinical academic who is currently the NHS joint Chair of North Tees and Hartlepool and South Tees NHS Foundation Trusts.

He is the immediate past president of the Royal College of Physicians of Edinburgh.

Dr Nicholas Blackwell

Dr Nicholas Blackwell

A fellow of the Learning and Performance Institute, director of OCB Media and multi-award winning producer of over 150 digital healthcare resources for the the NHS, Health Education England, medical academia and industry.

Dr John Bullivant

Dr John Bullivant

A fellow of the RCPE, RSM and the CQI. Author of the DH Integrated Governance Handbook and many guides and reports on benchmarking, quality improvement and Good Governance.

He is also Chair of the Good Governance Institute Advisory Board and a director of Governance Benchmarking.

Dr Milla Marinova

Dr Milla Marinova

A medical doctor and Clinical Research Fellow at Imperial College, with a focus on hospital patient flow and working with the Scottish Government for the Redesign of Unscheduled Care Programme.

She recently worked with the Royal College of Physicians of Edinburgh in partnership with the World Health Organisation on quality governance in healthcare.

Contact us

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